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California Office of the Patient Advocate
“I was fortunate enough to have Anna as my nurse. From the time I was brought back to the procedure room until I left the department, Anna was my nurse. She made a somewhat uncomfortable experience very fabulous and comfortable. She began by listening to me that IV's were difficult for me, and spend time putting in the IV. She talked with me about what to expect. She laughed with me when I joked. When it was time to have the doctor begin the procedure, Anna stayed with me as I had requested. My entire experience was pleasant and easy. Sansum Clinic is fortunate to have such a competent and caring nurse at their clinic. Thank you!”
“I walked into my appointment and was treated extremely well. The front desk staff was kind and careful. Then I met Megan Hubbs, PA. I was so impressed with her. She explained everything and answered all my questions expertly. She is a very personable and professional person. I left very well cared for. She gave me several ways of treating the problem I was having with my knee. She gave me a sense of relief. I liked her very much.”
“I want to commend Dr. Gonzalez and Monica Picard, RN, for their competence and compassion. They have always responded quickly, listened carefully, and explained things clearly. They helped my late mother, and they continue to help me whenever I need assistance. Well done, team!”
“I am so pleased with the care that I am getting from Dr. Sim and his entire department. I feel that Dr. Sim is always aware of my history and provides thoughtful advice. When I have needed to call in, he has always been helpful. I never feel rushed. Thank you.”
“Dr. Curhan is an excellent surgeon, I was really happy with my experience. I've worked for the state and part of my job was to take patients in and out of a number of different hospitals. Sansum Clinic was the most impressive clinic I've seen. Everything was just superbly run. The staff and nurses are on top of everything; patients truly receive the very best care there.”